Shipping policy

 

We ship Canada-wide. Shipping charges are applied based on the weight and dimensions of your order. If shipping costs for orders of 2 items or more end up less than what you paid, we will refund them. We will contact you to coordinate details.

 

Local Pick-Up

If you live in Toronto, you can pick up your order directly from our home office/nursery located in Riverside. Please select ‘Local Pick-up’ at check-out and we will follow up directly once your order is ready for pick-up.

 

Winter Deliveries

Please note that we only ship on Mondays and Tuesdays during the winter months (Nov - Mar) to ensure a quick delivery. We strongly recommend purchasing next-business-day or 2-day delivery, as well as insulation add-ons for a successful winter purchase. If weather conditions are too risky for shipping, we have the right to cancel the purchase or provide other options for when the weather permits. Mother Selva provides complimentary heat packs for orders of $100+. Use code WARMSELVA to add this service to your cart.

While we will do all we can to ensure your order is delivered on time, Mother Selva cannot be held responsible for conditions beyond our control, such as severe weather, service interruptions, etc.